Words of Wisdom

A few weeks ago we were in Missouri hanging out with my family from Oklahoma. My grandma and aunts told me a little about Dr. Spock (NOT of Star Trek fame) who apparently wrote many books and columns about child-raising. His website claims he's one of the world's top pediatricians. My grandma told me he had no children of his own (which I just found out isn't true). My grandma also told me to not listen to the advice of anyone who has not actually raised their own children.

A few days later I gathered up my courage and prepared to take notes: I asked her, since Dr. Spock's instructions were of questionable repute... what was her advice (she raised 9 children on the salary of a high school math teacher)? Her reply? Her sage wisdom? The honey that dripped from her decades of experience?

Grandma: Well, that baby looks pretty happy, so whatever you're doing, just keep doing it.


Huh.

Overheard: Not What You'd Think

Me: Oh, I didn't think they'd transfer my call to you...

Village Employee: Yes?

Me: I know there's a thunderstorm right now but...

VE: Yes?

Me: It sounds like someone is lighting quarter sticks of dynamite near my house.

VE: What does it sound like?

Me: Almost like a gunshot, but deeper pitched. Deeper than my husband's .370 and with a flash of light.

VE: Do you want an officer to follow up with you?

Me: No. Just make it stop.

Overheard: In the City

Me: So can we do it?

Him: We'll have to call J.U.L.I.E. first.

Me: Well how deep would we have to dig?

Him: It depends on the soil consistency.... standard is 2 meters, but with hard soil it would be 4 feet and sandy would be 8 feet.

Me: Oh.

Him: And if you're putting cement around it you'll need rebar.

Me: Really? Cement?

Him: Well, you didn't think you'd just have your a$$ hanging out in the breeze did you?

Me: ...

Me: I love that you know how to build a latrine.

Wow = customer service!

Hi. Have you all given up on me? I haven't posted in such a long time! Why? Too much going on, but nothing really new. I quit my job, we went on vacation, our camera died, Sawyer is crawling backwards and eating lots of yummie home-made foods...

But something did happen that was really cool! I got a personal email from these people thanking me for talking about them on my blog. Huh. Cool! That got me thinking more about customer service and really taking time to thank people who help you succede. And guess what? I'm starting my own business again.

Huh?

Yeah.

Wow.

Declaration to the world: I'm going at it again. This time, Anjali Bodywork presents: Your Place or Mine? A referral based at-home massage therapy business. It's like doing business in Baker, but without the awesome room in the hospital. Totally word-of-mouth marketing, with the same awesome attention to detail and customer service I was able to give my Montana clients. I'm really excited and scared to take this leap again.



Gigantic thanks goes out to Melanie and Lauren for helping me with formatting, graphics, and wording. I'm accepting new clients now, and also any advice on starting a small business!

Just keep swimming... what do you think of my marketing so far?